Hotel Vyankatesh (“we”, “our”) respects your privacy. This policy explains what information we collect when you contact us or request a room booking, and how we use it.
Information we collect
When you call, email, WhatsApp, or submit an advance booking enquiry, we may receive:
- Name and contact details (phone, email)
- Travel dates, number of guests, and room preferences
- Any notes you choose to share about your stay
How we use your information
We use this information only to respond to your enquiry, confirm availability, process reservations, and provide hotel services during your stay. We do not sell your personal data to third parties.
Sharing with service providers
We may share necessary booking details with our online reservation partner or payment providers when you book through our official booking engine. WhatsApp messages are handled according to WhatsApp’s own privacy terms.
Data retention
We retain enquiry and booking records for as long as needed for accounting, guest history, and legal compliance, then delete or anonymise them where appropriate.
Your choices
You may request correction or deletion of contact information we hold, subject to legal and accounting requirements. Contact us using the details on our Contact page.
Updates
We may update this policy from time to time. The current version is always published on this page.
Last updated: May 2026